Frequently asked questions
Everything you need to know before shipping with us.
Submit the quote form with origin, destination, mode and cargo details. We reply within one business day.
We quote all-in where possible: freight, origin charges, and (for DDP) destination duties and delivery. Any exclusions are stated clearly.
Yes. You receive a reference and milestone updates from pickup to final delivery.
Yes — full FBA first-mile by sea, air or rail, plus overseas warehousing and last-mile to the FC.
Bank transfer (T/T) and other terms by agreement for regular clients.
Yes, all-risk cargo insurance can be arranged on request for full peace of mind.
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